Last updated: 9 February 2026
"Staff feel valued and supported by strong management and a positive culture, although activities are basic without specialist programmes or innovations."
People protected from avoidable harm and abuse. Staff understood how to recognise and report. Risks assessed and managed. Medicines handled safely by trained staff.
Staff felt valued, supported. 'Staff morale is at its best; it's a very good atmosphere to work in.' '[Registered manager] is very helpful... their door is always open.'
Staffing levels at the service meant people's needs were met safely and flexibly. We saw there were enough staff on duty to support people in an unrushed, person-centred manner.
Staff participated in the provider's rolling training programme. Staff talked positively about dysphagia training and first aid training. Regular one-to-one supervision provided.
Staff felt valued, supported and able approach the management team for any additional guidance or advice needed. '[Registered manager] is a really amazing boss. I've never worked anywhere where I've felt so supported.'
People participating in a range of activities including arts and crafts, sensory items, local walks, personal shopping, community outings like pub, theatre, cinema.
The job has basic activities like arts, crafts, sensory stuff and outings, but no specialist programmes or creative innovations to make shifts more varied and fun.
arts and crafts, activities focused around sensory items, going out for a local walk and being supported to do personal shopping.
AI Generated
Last inspected: September 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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