Working at Aspire Living - 1-2 Markyes Close

The registered manager and staff understood their responsibility to safeguard... Staff had a clear understanding of people's individual safety risks... Staff competency to administer people's medicines was also subsequently regularly checked.

Staff told us they felt supported to provide good care, and enjoyed working at the home. 'We can raise things, either individually or in team meetings. They do listen.'

There were sufficient numbers of staff to care for people. Staffing levels were based on the needs of people living at the home.

Staff had undertaken a wide range of training which reflected the needs of the people they care for. For example, staff had received training in how to support people to have enough nutrition, and how to care for people who may experience anxiety.

Staff told us they felt supported... 'Management here are fantastic. They do a good job and have steadied the ship after some very long-term staff have left.' Another staff member said, 'We can raise things... They do listen.'

People were supported to enjoy a range of activities... spending time in the community... bespoke sensory experiences... cross stitch, trips out, parties, sensory room.