Last updated: 10 February 2026
"A great team culture like a family and solid training in autism support, although agency staff use and basic daily activities without specialist programmes hold it back."
The provider shared concerns quickly and appropriately. Staff knew how to raise a concern and report abuse, and the service reported appropriately."
Staff told us, “The team is great everyone works together” and “It is like a family, we cooperate, and we look after the people."
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development."
Staff had undertaken training in how to support autistic people, and how to support people with a learning disability and their skills and competency were regularly assessed."
One relative told us, “They run everything by us. It’s a well led service I would recommend it."
Staff told us, “We have different activities for individuals each day, they can choose... [Name] can go out as many times as [Name] wants... to the seaside."
Staffing levels are adequate but they use some bank and regular agency staff.
When bank staff work at Aspire, it's people the service users know, and we have regular agency staff too that know the service users."
No activities coordinator or specialist programmes, so the role is mostly supporting daily outings, cooking and shopping.
We have different activities for individuals each day, they can choose... helps with cooking, cleaning and washing up."
Management is competent with standard checks in place but no evidence of a hands-on leader working alongside staff.
Quality assurance systems and processes were in place to ensure safety and quality improvement."
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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