Last updated: 10 February 2026
"Supportive and approachable leadership, positive team culture and strong safety practices, although agency staff cover absences and basic training are drawbacks."
There was a proactive culture to support learning from incidents. Effective processes and training of staff in safeguarding supported people to live in safety.
Staff spoke positively about the culture of the service and the openness of the management team. One staff member told us, “Supportive managers, good team...
Staff told us they were supported... there were enough staff on each shift to meet people’s needs... Short notice staff absence was managed by the use of existing staff or agency staff.
Staff benefited from ongoing training, supervision and support.
Staff spoke positively of the leadership of the service and the approachability and inclusivity offered by the management team.
Per 2023 inspection: People had access to a variety of social activities... activities co-ordinators... rearing ducks... community events such as fundraisers.
Staffing levels are okay but they use agency workers for last-minute cover.
Short notice staff absence was managed by the use of existing staff or agency staff.
Training covers the basics and supervisions but no specialist courses or funded qualifications.
Staff benefited from ongoing training, supervision and support.
Activities include community events like BBQs, school visits and walking groups but no specialist programmes or coordinator in recent report.
There had been a recent BBQ and regular visits from a coffee van... local school children had visited... walking group.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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