Working at Aspen Lodge Care Home

The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.

Staff told us the service was a good place to work. Comments included: “I’m treated well at work; I have no problems. We’re a good bunch, we help each other out and I like working here”, “We’re encouraged to raise anything through supervisions and appraisals”

Staff consistently told us they felt valued and supported by the registered managers. Comments included: “The registered managers are visible for 24 hours a day and I can even contact them when they are on holiday”, “The registered managers are very protective and helpful. Sometimes we have hard times, and they are there to help us, they are really good”