Last updated: 10 February 2026
"Hands-on management fosters a positive culture and strong safety, but vacant activities coordinator and staffing pressures limit programmes."
Staff demonstrated a good understanding of how to safeguard people from abuse and systems for managing risks to people ensured that staff had the information they needed to provide care safely.
People, relatives and staff spoke highly of the management of the service. They described an open and positive culture at the home where people and staff were able to express their views and felt listened too.
Staff described recent staffing pressures. Records of staff rotas showed that staffing levels were consistently maintained.
The provider had a training plan in place to ensure that staff regularly received the training they needed to be effective in their roles.
Staff described a positive culture where their views were welcomed and encouraged. One staff member said, 'The manager is very hands on, they work alongside us and know people well, we are very much a team.'
The registered manager had identified the impact on people, for example since the post of activities co-ordinator had been vacant. A plan was in place to ensure that people did not become isolated and continued to have activities.
No activities coordinator right now, so the role is mostly routine personal care with basic chats and music instead of varied programmes.
since the post of activities co-ordinator had been vacant. A plan was in place to ensure that people did not become isolated and continued to have activities
Staffing is adequate but there have been recent pressures and vacancies to fill.
Staff described recent staffing pressures. Recruitment to vacant posts was in progress.
Only standard training and induction, no specialist courses or funded qualifications mentioned.
Staff were receiving the training and support they needed to be effective in their roles.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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