Working at Aspen House
62 Buckland Road, Maidstone, ME16 0SH
Operated by PureCare Care Services Limited
16 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Supportive management, motivated staff and strong safety practices shine, although the lack of a structured activities programme holds it back."
Safety & Risk
8/10
✓
People felt safe; staff understood safeguarding; detailed risk assessments; medicines managed safely with no gaps in MARs, daily audits of controlled drugs.
Staff Culture
8/10
✓
Staff felt highly motivated; 'The manager has been supporting me... I am well motivated by him'; staff able to share ideas and felt listened to.
Staffing Levels
6/10
✓
Staffing levels were provided in line with the support hours agreed with the placement authority and these were reviewed regularly.
Training & Dev
6/10
✓
Staff undertook mandatory training and refresher trainings; new staff induction included shadowing; supported to complete work-based qualifications; regular supervision and appraisals.
Management
8/10
✓
Staff said: 'The manager is very kind, thoughtful, considerate... 100% approachable' and 'He has a vision... receptive and very keen on improving staff and developing staff.'
Programmes
4/10
!
People supported to pursue interests such as shopping, walks, cooking, bowling, cinema; attend further education.
Points to consider
No activities coordinator or structured programme, so the role involves mostly routine care with some basic outings like shopping and bowling.
People were supported to visit relatives... pursue personal interests such as shopping and going for a walk... go out bowling, cinema, shopping for clothes. I do like cooking.
Staffing is adequate and matches assessed needs but nothing special, with no details on retention or agency use.
Staffing levels were provided in line with the support hours agreed with the placement authority and these were determined by the assessed needs of people... reviewed regularly.
Only standard mandatory training and basic induction, no specialist courses or funded qualifications mentioned.
Staff undertook mandatory training and refresher trainings in topics and subjects relevant to their roles. New staff had undertaken the provider's induction... Staff were supported and encouraged to complete work-based qualifications.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews