Working at Aspen Court Nursing Home
17-21 Dodd Street, London, E14 7EG
Operated by HC-One Limited
75 bedsNursing homes
Workplace Score
3.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.9/10
Key Finding
"Enough staff, good training and activities meet needs well, but no registered manager and a culture of fear with bullying concerns undermine it."
Safety & Risk
4/10
!
Although risks to people were assessed with risk assessments in place, there continued to be inconsistencies within the records we reviewed. Some records were not in place and some lacked sufficient detail... This was a continued breach of regulation 12.
Staff Culture
3/10
✕
We received negative feedback about the culture of the service, where staff did not feel comfortable being seen speaking with us and felt there was a culture of fear and reprisals, with concerns raised about bullying and intimidation.
Staffing Levels
5/10
!
There were enough staff to meet people's needs. Staffing levels were assessed on a monthly basis along with weekly meetings to discuss staff deployment.
Training & Dev
5/10
!
Staff completed an induction and training programme when they started... Staff were positive about the training they received and confirmed they received regular reminders about completing their required modules, which was focused around the Care Certificate.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The previous registered manager left in April 2022.
Programmes
5/10
!
The home had two activity and wellbeing coordinators to support people to follow their interests and take part in events and activities to increase engagement and provide stimulation.
Points to consider
No permanent manager in post yet, so leadership oversight feels shaky.
At the time of our inspection there was not a registered manager in post. The previous registered manager left in April 2022.
Some staff feel scared to speak up because of fear of bullying or payback.
staff did not feel comfortable being seen speaking with us and felt there was a culture of fear and reprisals, with concerns raised about bullying and intimidation.
Risk plans for falls, pressure sores and moving people are often incomplete or missing details.
there continued to be inconsistencies within the records we reviewed. Some records were not in place and some lacked sufficient detail related to people's risks and the support they needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews