Last updated: 9 February 2026
"Supportive management and good staff morale with strong safety practices, but slower staffing at mealtimes and limited activities for bed-bound residents."
Staff were aware of how to safeguard people, confident the manager would act. Medicines administration was safe. Strong infection control measures assured. Per 2019 and 2020 targeted inspections.
Staff felt supported by the manager. They felt their morale was good. One staff member said, 'We have a new manager who seems focussed on the home and the residents.' Per 2019 comprehensive inspection.
Staff said, 'The staffing levels are sufficient, we do dependency scores'. One relative said, 'The staff are friendly but could be quicker at times especially around meal times.' Per 2019 comprehensive inspection.
Staff had an induction. The manager maintained a staff training matrix... One staff member said, 'Our training is good, there is a lot more training on now.' Per 2019 comprehensive inspection.
People and their relatives liked the new manager. Staff felt supported by the manager. They felt their morale was good. Per 2019 comprehensive inspection.
The manager had recently provided additional hours to improve the activities. A weekly activities plan was in place. Relatives raised concerns about activities for people cared for in bed. Per 2019 comprehensive inspection.
Staffing levels are sufficient but relatives say staff can be slower at busy times like meals.
One relative said, 'The staff are friendly but could be quicker at times especially around meal times.' Per 2019 comprehensive inspection.
Activities programme exists with extra hours for coordinator but does not fully reach people stuck in bed, so some shifts may feel routine.
Relatives raised concerns about activities for people cared for in bed. The manager had recently increased the hours. Per 2019 comprehensive inspection.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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