Working at Aspen Court Care Home
Aspen Drive, Derby, DE21 7SG
Operated by HC-One No.1 Limited
40 bedsNursing homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Staff feel supported with a strong safety culture and good training, but no permanent manager and staffing shortages in communal areas hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
6/10
✓
Staff told us they felt supported by the new manager. One staff member told us, “[Manager] is open, she has gone out of her way to get things done, it’s been a challenge, but she shows us the right way to do things.”
Staffing Levels
4/10
!
We received mixed opinion from people, their relatives and staff on the staffing levels in the service. The majority of people we spoke with told us they did not feel there was enough staff available in the communal areas of the home.
Training & Dev
5/10
!
Staff had received training in how to safeguard people from abuse and understood how to report any concerns. Staff confirmed they had received infection control training. Staff had received medicine training and had regular checks of their competency.
Management
2/10
✕
The service did not have a registered manager in post at the time of our assessment. However, the provider had deployed their ‘turnaround manager’ into their service whilst they recruited into this position.
Programmes
3/10
✕
People told us they looked forward to the entertainment that visit the home and how they enjoyed this. The manager told how different organisations, and entertainment frequently visited the service.
Points to consider
No permanent manager in place, just a temporary turnaround manager while they recruit.
The service did not have a registered manager in post at the time of our assessment. However, the provider had deployed their ‘turnaround manager’ into their service whilst they recruited into this position.
People and some staff felt there weren't enough workers in communal areas, even after recent increases.
The majority of people we spoke with told us they did not feel there was enough staff available in the communal areas of the home. Relatives told us they felt staff were busy.
No activities programme or coordinator, just visits from entertainers.
People told us they looked forward to the entertainment that visit the home and how they enjoyed this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews