Last updated: 9 February 2026
"Strong safety culture and supportive management with good training, but basic activities and occasional waits for carers hold it back."
There was a proactive culture of safety, in which concerns about safety were listened to and acted upon. Staff recognised incidents and reported them appropriately and manager investigated incidents and shared lessons learned. Staff were confident reporting safeguarding concerns.
The home felt calm and relaxed. Staff said there was a proactive culture of safety, in which concerns about safety were listened to and acted upon. People confirmed that if they had any concerns, they felt confident to raise them with the staff or a manager.
We observed there were enough staff to meet people’s needs. There were sufficient staff to meet people’s needs when they required staff company or support. Effective systems were in place to ensure safe staffing levels were maintained.
Staff told us they received a thorough and in-depth induction prior to working alone with people. They completed a range of training to give them the skills and knowledge to support people, this included completing qualifications in health and social care. Staff received the support they needed to deliver safe care. This included supervision, appraisal and support to develop.
One staff member said, '[The manager] is so brilliant, she listens to what you are saying. We can ask questions multiple times and double checks things.'
Per 2020 comprehensive inspection: Various activities continued to be organised with visits into the local community. People told us they enjoyed lots of activities at Askham Hall. There is also a knitting club where people make blankets for rescue animals. One person said, 'I enjoy a good game of bingo.' Festivals such as Easter, Christmas and Halloween were celebrated.
People sometimes have to wait for carers and there are missed chances for carers to chat with residents, so shifts might feel a bit stretched.
People told us they sometimes had to wait for assistance from staff but that it had not had any negative impact on them. ... there were some missed opportunities for staff to interact with people when they entered the room.
Just basic activities like bingo, knitting club, festivals and outings with no activities coordinator or special programmes, so the job is mostly routine care.
Per 2020 comprehensive inspection: Various activities continued to be organised with visits into the local community... knitting club... bingo... Festivals such as Easter, Christmas and Halloween were celebrated.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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