Last updated: 10 February 2026
"Approachable managers, good training and positive staff culture shine through, but reliance on agency workers and basic activities hold it back."
All staff received training in infection control, good hand washing technique and the correct use and disposal of PPE, competency assessments completed, assured infection outbreaks effectively prevented or managed. Per 2021 targeted inspection.
Staff told us they could raise issues with the lead nurse or registered manager and were confident their concerns would be listened to. Per 2019 comprehensive inspection.
There were enough staff on duty to support people safely and regular agency were employed to make sure there were enough staff on duty at all times. Per 2019 comprehensive inspection.
Staff had received training when they first started working at the home and this was updated each year, training matrix showed staff up to date, other training for specialised care needs. Per 2019 comprehensive inspection.
Staff said that the lead nurse and the registered manager were approachable and would work with them if needed. Per 2019 comprehensive inspection.
One staff member's role was to organise things for people to do each day, a program of these activities was available on noticeboards. Per 2019 comprehensive inspection.
Enough staff overall but they rely on regular agency workers to keep levels up.
regular agency were employed to make sure there were enough staff on duty at all times. Per 2019 comprehensive inspection.
Basic activities programme run by one staff member, nothing special or varied mentioned.
One staff member's role was to organise things for people to do each day. A program of these activities was available on noticeboards. Per 2019 comprehensive inspection.
Sometimes people missed medicines due to delays getting them from the GP.
The home had reported an ongoing issue with the receipt of prescriptions and medicines from the local GP surgery. This meant people had sometimes not received their medicines. Per 2019 comprehensive inspection.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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