Last updated: 10 February 2026
"Strong leadership, supportive culture and engaging activities, although staff retention lacks detail and training misses specialist courses."
All staff received training in infection control... Competency assessments were completed... infection control lead... outbreak management plan in place.
Per 2019 comprehensive inspection: Staff felt supported and understood the provider's visions and values. Staff told us they worked well as a team.
Per 2019 comprehensive inspection: Staffing levels were appropriate to meet people's needs in a timely manner. Staff confirmed that they had time to carry out their roles.
Per 2019 comprehensive inspection: Staff had received training when they first started working at the service and this was updated each year. New staff completed the Care Certificate.
Per 2019 comprehensive inspection: People, visitors and staff told us the service had strong leadership and an open and supportive culture.
Per 2019 comprehensive inspection: People had weekly programmes such as using on-site gym and hydrotherapy, cooking and learning to read and write, bingo, archery, computer sessions.
Staff numbers are enough to meet needs on time, but no details on low staff turnover or hardly any agency workers.
Per 2019 comprehensive inspection: Staffing levels were appropriate to meet people's needs in a timely manner. Staff confirmed that they had time to carry out their roles.
Training includes basics like the Care Certificate and yearly updates with supervisions, but no specialist courses for brain injuries or funded qualifications.
Per 2019 comprehensive inspection: New staff completed the Care Certificate... training... updated each year... regular supervisions.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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