Last updated: 10 February 2026
"Staff feel happy and supported with good management oversight, but agency staff cover night shifts and training is only standard."
Risks to people's health and safety were assessed, monitored and managed safely... Systems and processes were in place to report and investigate accidents and incidents. Lessons learned were identified and shared with staff... Medicines were managed safely.
Staff felt happy and supported in their roles... Comments included, 'I absolutely love it here... It's an absolutely lovely home' and 'I love it here. I like to think I have high standards... they have the highest standards.'
There were enough staff to meet people's needs safely. People told us, 'There are enough staff' and 'There are enough staff. It is the same during the night and weekends too.'
Per 2018 comprehensive inspection: Staff had received an induction and role specific training... training in areas such as dementia awareness, mental health and epilepsy. Staff were receiving regular management supervision
The registered manager maintained good oversight of the service... Staff felt happy and supported... 'If I have any concerns I go to the [registered] manager and I know they will action it... open door policy'
Per 2018 comprehensive inspection: The registered provider employed a lifestyle manager... people took part in craft activities, music and movement... trips to a sensory farm... themed events such as a French pop up restaurant
Staffing is adequate with enough staff to meet needs, but agency workers cover some night shifts.
Per 2018 comprehensive inspection: Agency staff were in use on night shifts only alongside permanent staff members to ensure consistency.
Only standard training like dementia awareness and regular supervision, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff completed training including fire safety, moving and handling... dementia awareness, mental health and epilepsy... regular supervision.
Varied activities with a lifestyle manager and outings, but no specialist programmes or innovative approaches.
Per 2018 comprehensive inspection: craft activities, music and movement, visiting the homes sweet shop... sensory farm... themed events such as a French pop up restaurant.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp