Last updated: 10 February 2026
"People kept safe from abuse with sufficient calm staff and positive culture, but no permanent manager and basic activities hold it back."
People safe from abuse; safeguarding training up to date, staff confident; medicines managed safely with accurate records and protocols.
The service had a positive, person-centred culture; staff engagement through supervision, appraisals and team meetings.
There were sufficient numbers of suitable staff to make sure people had a safe, consistent and reliable service; staff worked in a calm, professional way.
Staff training included modules on learning disabilities, epilepsy, safeguarding; followed up with regular supervisions and annual appraisals.
At the time of our inspection the service did not have a manager registered with us; acting manager in post supported by experienced manager from another service.
Staff supported interests such as shopping, trips to seafront, movies, girls' nights in, film nights, board games and cooking.
No permanent manager in place, only an acting one supported from another home.
At the time of our inspection the service did not have a manager registered with us. There was an acting manager in post who had been responsible for the day to day running of the service.
Just basic activities like outings, cooking and games, no coordinator or specialist programmes.
Staff supported people to pursue interests in the community, such as shopping, trips to the seafront and movies. In the home, there were "girls' nights in", film nights and board games.
Only standard training on key topics with supervisions, no specialist courses or funded qualifications.
Training included modules on learning disabilities and specific conditions such as epilepsy. The manager followed up training with regular supervisions and annual appraisals.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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