Working at Ashwood Rest Home
10-12 Shirley Avenue, Southampton, SO15 5NG
Operated by Ashwood Care Home Ltd
39 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Proactive management promoting a learning culture and good staff training, but limited activities and incomplete safety records hold it back."
Safety & Risk
4/10
!
Risk assessments around the use of the stairs did not contain sufficient detail; records of incidents and accidents did not always fully document the investigation and subsequent actions.
Staff Culture
6/10
✓
Staff told us how they reflected upon incidents, reviewed actions taken and made changes to people’s care in response.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: Relatives and people told us there were enough staff in place to meet people's needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received appropriate training, ongoing support and supervision in their role, including Care Certificate for new staff.
Management
7/10
✓
The registered manager promoted a positive and pro-active learning culture within the service and took immediate action to update risk assessments and address window restrictors.
Programmes
3/10
✕
Per 2019 comprehensive inspection: Activities organised included, games, quizzes, themed events and musical performers; mixed feedback from relatives.
Points to consider
No activities coordinator or varied programme, so the job is mostly routine personal care with occasional basic quizzes and games.
Per 2019 comprehensive inspection: mixed feedback about the activities available... Activities organised included, games, quizzes, themed events and musical performers.
Staff numbers are enough for needs but no info on low agency use or stable team.
Per 2019 comprehensive inspection: Relatives and people told us there were enough staff in place to meet people's needs.
Accident records are not always complete and some risk assessments for stairs lacked detail at first.
Records of incidents and accidents did not always fully document the investigation and subsequent actions taken to reduce the risk of recurrence.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews