Working at Ashwood Residential Care Home
1 Liverpool Road, Wigan, WN4 9LH
Operated by Renaissance Community Care Services Limited
36 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive visible management and positive culture where staff feel valued, although unclear staff stability and basic training hold it back."
Safety & Risk
7/10
✓
Per 2020 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and making sure infection outbreaks can be effectively prevented or managed; per 2019: Staff had a good understanding of systems in place to manage medicines and safeguarding matters.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed working for the organisation and spoke positively about the culture and management of the service. They also told us that they were encouraged to openly discuss any issues.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People told us and we observed during the inspection there were enough staff available to meet people's needs and to keep them safe.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff completed training as part of their probationary period... Training provided included manual handling, first aid, medication, fire safety, health and safety, food hygiene, safeguarding, MCA/DoLS, infection control and dementia.
Management
8/10
✓
Per 2019 comprehensive inspection: Staff told us management were always present and visible in the home and said management supported them well.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A range of activities were on offer for people to take part in including board games, newspapers and current affairs, visiting entertainers and local school, gentle exercises, quizzes and bingo, arts and crafts and reminiscence therapy.
Points to consider
Staffing levels are enough to keep people safe, but no info on low agency use or stable long-term team.
Per 2019 comprehensive inspection: People told us and we observed during the inspection there were enough staff available to meet people's needs and to keep them safe.
Only standard mandatory training like manual handling and safeguarding, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Training provided included manual handling, first aid, medication, fire safety, health and safety, food hygiene, safeguarding, MCA/DoLS, infection control and dementia.
Varied basic activities like games, crafts, quizzes, and school visits, but no dedicated coordinator or special programmes.
Per 2019 comprehensive inspection: A range of activities were on offer for people to take part in including board games, newspapers and current affairs, visiting entertainers and local school, gentle exercises, quizzes and bingo, arts and crafts and reminiscence therapy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews