Last updated: 9 February 2026
"Strong safety practices and supportive staff culture with good training, although call bell delays needed recent staffing fixes."
2020 IPC inspection: Assured provider met good infection prevention guidelines on PPE, testing, admissions, policies. Per 2018: Good safeguarding, risk management, safe medicines, incident reviews.
Per 2018 comprehensive inspection: Staff said they felt well supported, 'I get 100% support' and 'It's amazing, they're open to bringing issues up and I'm confident in their responses'.
Per 2018 comprehensive inspection: People were supported by sufficient numbers of staff... staffing levels had been increased to resolve call bell delays and manager reviewed dependency levels monthly.
Per 2018 comprehensive inspection: Staff received induction, training such as end of life care and dementia awareness, support for extended nurse roles, regular supervision, and new computer-based learning package.
Per 2018 comprehensive inspection: People and their family members told us the manager and deputy manager were approachable and visible within the home. Staff thought the home was well managed with good communication.
Per 2018 comprehensive inspection: Two staff employed for activities, weekly programme with activity co-ordinator, group activities, puzzles, trips, individual support, spiritual moments with yoga.
Staff numbers are adequate but there were some delays answering call bells until recently fixed by adding more staff.
Some people and their family members told us they had experienced some delays in responses to call bells... since the registered manager returned from extended leave staffing levels had been increased to resolve the issues.
Activities follow a regular weekly plan with a coordinator but no specialist or innovative programmes mentioned.
Two staff members were employed to support people to engage in activities and there was a weekly programme set out... group activity with an activity co-ordinator... forthcoming trip to buy Christmas presents.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp