Working at Ashwood Court
Suffolk Street, Sunderland, SR2 8JR
Operated by Wearside Invest Ltd
30 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by a great manager and enjoy a family-like culture, but staffing lacks strong retention and training covers only basics."
Safety & Risk
7/10
✓
Medicines were managed safely... upon providing feedback to the registered manager they acted immediately and charts were updated.
Staff Culture
7/10
✓
There was a positive staff culture which helped to achieve good outcomes for people. One staff member said, 'I love it here, it's like a big family regardless if new staff come in. It's great.'
Staffing Levels
6/10
✓
Staffing levels were appropriate and met people's needs.
Training & Dev
6/10
✓
The providers training matrix showed a high level of compliance for all staff in topics such as emergency first aid, manual handling, oral health and food hygiene.
Management
7/10
✓
Staff felt supported by the registered manager. Spot checks and supervisions were carried out. One staff member said, 'She is the best manager I have ever had; she is remarkable.'
Programmes
6/10
✓
Relatives were positive about the activities provided. A relative commented, 'The activities lady is very good. Residents enjoy doing handy crafts and they always put on buffets and celebrations for everyone to enjoy.'
Points to consider
Staffing is adequate but nothing special, with no info on low agency use or staff staying long-term.
Staffing levels were appropriate and met people's needs.
Only standard training like first aid and manual handling, no specialist courses or funded qualifications.
The providers training matrix showed a high level of compliance for all staff in topics such as emergency first aid, manual handling, oral health and food hygiene.
Basic activities like crafts and celebrations with an activities person, but no specialist programmes or innovations.
The activities lady is very good. Residents enjoy doing handy crafts and they always put on buffets and celebrations for everyone to enjoy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews