Last updated: 10 February 2026
"ApproachAble leadership, strong safety and positive culture, but high staff turnover means constant recruitment."
We were assured on all infection prevention aspects including PPE, testing, isolation; medicines managed safely with no errors in records, incident analysis and learning. Per 2020 and 2018 comprehensive inspections.
Staff told us they enjoyed their role, it is the best place I have worked, with mutual respect and supportive senior team. Per 2018 comprehensive inspection.
There were sufficient numbers of skilled staff available to meet people's needs but high turnover due to the home being in a military town with always an advertisement for staff. Per 2018 comprehensive inspection.
Staff were well trained with a broad range of training available, additional specialist training sourced such as from dentists for oral health, and up to date mandatory training. Additional training on PPE and infection control. Per 2018 and 2020 inspections.
People, their relatives, and the staff team spoke positively about the way the registered manager led the service. Staff said the manager was approachable and hands on. Per 2018 comprehensive inspection.
There was an activities team, two coordinators, eleven volunteers, broad range including photography club, skittles, music quiz, Pets As Therapy dogs; activities in small groups or one-to-one. Per 2018 and 2020 inspections.
Staff numbers are enough but high turnover means they are always recruiting new care workers.
they were fully staffed, however they always have an advertisement for staff because there can be a high turnover due to the home being in a military town. Per 2018 comprehensive inspection.
Activities have variety with coordinators and pet therapy but no specialist programmes or tech to make the role more creative and fulfilling.
broad range of activities were in place, including clubs based on hobbies... Pets As Therapy (PAT) dogs. Per 2018 comprehensive inspection.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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