Working at Ashville House
117 Ashville Road, London, E11 4DS
Operated by April Rai Limited
3 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.8/10
Key Finding
"A warm positive culture and enjoyable activities, but unsafe medicines management, outdated training and incomplete recruitment checks need urgent improvement."
Safety & Risk
3/10
✕
There was no protocol for PRN medicines... no record as to the reason why they had been given this medicine... The systems to manage medicines was not safe and put people at risk of potential harm.
Staff Culture
6/10
✓
The atmosphere in the home was warm and positive... staff told us they enjoyed working at the home. A member of staff said, 'I feel like I've achieved something when I work here.'
Staffing Levels
4/10
!
Out of the 4 recruitment records viewed only 1 was complete... missing or old Disclosure and Barring Service (DBS) check and missing references. There were enough staff to provide safe care and treatment to people.
Training & Dev
2/10
✕
Staff training was not up to date, we were not assured the registered manager had effective oversight to manage staff training... Staff were not receiving regular supervision support.
Management
3/10
✕
Quality assurance was not effective in the home audits, were not being completed for medicines and recruitment checklist audits were not accurate.
Programmes
4/10
!
People were able to enjoy different activities and supported to travel abroad... short holidays, day trips and weekly outings were arranged by the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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