Last updated: 9 February 2026
"A stable long-serving team with good staffing and safety practices, although basic activities and standard training hold it back."
Accidents and incidents were recorded, investigated and analysed monthly. Trends and themes were identified and action was taken to mitigate risks and prevent a recurrence.
One staff member said, 'I've been here 20 years. I love working here. [Registered manager] is good and we've got a great team.'
Staff felt the staffing levels were sufficient. One staff member said, 'Yes, there's definitely enough staff. Many of us have been here for several years and we know people really well. We don't use agency and there's good team work.'
Staff were trained and said they felt well supported in their roles. They had the required skills to meet people's needs.
The registered manager promoted good practice and worked alongside the staff supporting them and making sure the quality of care was maintained.
Per 2019 comprehensive inspection: There was a basic range of activities available to people.
Only basic activities like birthday events and occasional outings, no regular programme or coordinator to make the job more varied.
One relative told us when it's a person's birthday they have a king or queen day and the person gets to choose the food and entertainment they want. Plans were in place for one person, who loved steam trains, to see the The Flying Scotsman.
Only standard training mentioned, no specialist courses or funded qualifications.
Staff were trained and said they felt well supported in their roles.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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