Last updated: 10 February 2026
"Engaging leadership, proud stable staff and innovative activities with comprehensive training, although occasional agency care staff are used."
Safeguarding training in place, risks assessed, medicines managed safely with accurate records... Falls reviewed for trends... no Covid outbreak, prompt call bell responses.
Staff felt they were well supported and enjoyed working at the home... Staff told us they were proud to be working at the home and felt supported, valued and respected... high retention due to approach, training, ethos.
80% staff retention, no need to use agency nurses and had minimal agency care staff usage... Staff told us they were able to meet people's needs in a person-centred way.
innovative and collaborative training programme for staff... real scenarios... comprehensive and fun three-day induction... Competency was checked, and the manager ensured supervision was completed.
The manager was approachable and listened to people... [Manager] is great, so engaging, even dresses up to get involved with the activities; management team leading from the front, role models for staff.
gardening competitions, themed days, pantomime, chickens, yoga coach from residents, wishes tree, chatterbox communication tool, fundraising for local charities, won Outstanding achievements award.
Some agency care staff are used now and then, even with no agency nurses and good retention at 80 percent.
80% staff retention, no need to use agency nurses and had minimal agency care staff usage.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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