Working at Ashurst Residential and Care Home
36-38 Westbourne Park, Scarborough, YO12 4AT
Operated by Monami Care (Scarborough) Limited
19 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Supportive managers and good team culture with strong safety and training, although COVID staff pressures and basic activities hold it back."
Safety & Risk
8/10
✓
Per 2022: Assured on effective PPE use, testing, outbreak management; Per 2017: Comprehensive risk assessments, safe medicines, good safeguarding understanding.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff described 'really good team... managers... very supportive'; open culture where views taken into account.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: 'sufficient staff on duty... full complement of staff on duty at all times'; Per 2022: measures to mitigate COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff trained in specialist areas such as mental health, dementia and end of life care with regular supervision.
Management
6/10
✓
Per 2017 comprehensive inspection: Staff said 'The manager is very supportive and very accessible' and felt confident reporting concerns.
Programmes
5/10
!
Per 2017 comprehensive inspection: Community trips to parks, sea front, pub meals, shopping, hairdressers and in-house karaoke.
Points to consider
Staff numbers are enough for shifts but COVID pressures meant they needed special fixes to cope.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Only basic outings to parks, pubs and hairdressers plus karaoke, no activities coordinator for more variety.
We go to places such as Peasholm Park, the sea front and quite often everyone who lives here goes out to the pub together for a meal and a drink. We also do stuff in the house like Karaoke
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews