Last updated: 10 February 2026
"Staff feel supported like family with plenty of staff around, but leadership gaps in rules for learning disabilities and medicines storage issues hold it back."
Although some improvements were needed in the medicines systems and processes, people received safe care and staff were aware of the individual risks to people
Staff felt very supported working at Ashurst Park Care Home. They told us, “The manager is good. She is friendly and she is like family... She is exceptional. She is here for us
At our last inspection we found there were insufficient staff deployed. We had no such concerns at this inspection... Throughout the day we saw plenty of staff around... call bells only rang for a short time
Staff were well-trained and reported safeguarding concerns when necessary... All staff are health and safety trained and to date the training is at 99%
Positive changes had been made since the last inspection and staff told us they felt fully supported by management. The registered manager had created a strong positive culture where staff’s focus was people living at the service
We received generally positive feedback about the range of activities, and we saw photos of weekly trips into the local community... pet therapy
The permanent manager does not fully understand official rules for supporting people with learning disabilities, so leadership has gaps in oversight.
the registered manager was breaching the requirements around capable, compassionate and inclusive leaders as they had not recognised the need to comply with the RSRCRC statutory guidance
Only standard training with some gaps like dementia training for staff, no specialist courses or funded qualifications.
one staff member told us they had not done much training in dementia
Medicines storage had issues like unlocked creams in rooms, even though fixed on the spot.
we found prescribed creams stored in unlocked cabinets in 2 people’s rooms... staff had overlooked these 2 tubes of cream
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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