Working at Ashurst House
9 Briton Road, Faversham, ME13 8QH
Operated by Ashurst House Limited
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Clear leadership and a motivated open team culture, but vacancies filled by agency staff and no specialist training."
Safety & Risk
8/10
✓
Medicines were now managed safely... Regular medicines audits were completed to identify and address any errors. People were protected against the risks of harm and abuse.
Staff Culture
8/10
✓
Staff worked well as a team, were motivated and felt appreciated. They had developed an open culture where everyone was equal, and everyone's views were important.
Staffing Levels
6/10
✓
There were enough staff deployed to keep people safe... Vacancies in the staff team were covered by agency staff. This was planned in advance and the same agency staff supported people.
Training & Dev
6/10
✓
Staff had regular supervision meetings to discuss their practice and development goals. New staff told us they had a career path and were supported to develop in their role.
Management
8/10
✓
The new management team provided clear leadership to staff. Staff told us the management team were approachable and supportive.
Programmes
6/10
✓
People had been supported to go on holiday... going out for drinks and meals at least weekly. One person now regularly visits the local swimming pool with staff.
Points to consider
Vacancies filled by agency staff, so the team includes some temps.
Vacancies in the staff team were covered by agency staff. This was planned in advance and the same agency staff supported people.
Staff development relies on supervision and general support, no specialist training or funded qualifications mentioned.
Staff had regular supervision meetings to discuss their practice and development goals. New staff told us they had a career path and were supported to develop in their role.
No dedicated activities coordinator or named programmes, mainly supporting outings and trips.
The number of staff on shift each day had increased and this enabled people to go out more, as well as doing more at home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews