Working at Ashtonleigh

Staff had a good understanding of safeguarding processes and risks to people. Any accidents or incidents were analysed and actions taken immediately to prevent their reoccurrence.

Staff told us they felt well supported in their role and that a team working ethic was continually promoted. Comments included, 'Brilliant managerial approach. They encourage and support good relationships with people'

Staff had received more specialised training in end of life care, epilepsy and diabetes when people's needs had changed. Staff were enthusiastic about one particular training course known as a virtual dementia tour.

People, their relatives, staff and a professional were complimentary of the management team. They felt that the service was well-led and that an open, transparent and supportive culture was promoted.