Last updated: 9 February 2026
"Staff feel supported with a strong team culture and good training, but they are sometimes rushed at busy times and activities lack innovative approaches."
Staff understood their roles in safeguarding people from abuse and records showed staff responded appropriately to incidents. People's medicines were managed and administered in line with best practice.
Staff felt supported by management. A staff member said, 'If I don't understand something, they [management] help me. We all work well together and communicate as a team.'
There were sufficient numbers of staff to meet people's needs safely and the provider had carried out checks on staff to ensure they were suitable for their roles.
Staff had completed the Care Certificate and had opportunities to take further qualifications in adult social care. Records also showed that care staff had regular one to one meetings with their supervisors.
Staff felt supported by management and were encouraged to make suggestions and communicate effectively.
People had access to a range of activities. The home employed staff that took a lead on preparing and facilitating activities. There was a timetable on display within the home which showed multiple activities each day including music, arts, exercise, reminiscing and themed events.
Staff numbers are enough to keep people safe but one resident said staff were sometimes rushed at busy times.
We received feedback from one person that staff were rushed and they sometimes had to wait at busier times.
Activities programme has variety like music and arts but no specialist or innovative approaches to enrich the working day.
Activities catered to a range of interests and included music, arts, exercise, reminiscing and themed events.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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