Working at Ashton Lodge Residential Home

Safety checks miss repeated problems from past inspections, so risks aren't always fixed promptly.

The provider did not always learn lessons when things had gone wrong. Some of the issues we identified were present at our last inspection.

Managers' quality checks and audits keep overlooking safety issues around the home.

At the time of our inspection, environmental and other audits had not identified safety issues at the premises including a broken window restrictor, a loose radiator cover, and numerous tripping and other hazards in the garden.

Staffing covers the basics but care workers say mornings feel stretched and need extra help.

Some staff said they thought extra staff were still needed, particularly in the mornings.