Working at Ashton Lodge Care Home
95 The Hyde, London, NW9 6LE
Operated by Lukka Care Homes (2010) Ltd
93 bedsNursing homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Strong infection prevention, expert management and a positive inclusive culture, although limited details on staff retention and training."
Safety & Risk
9/10
✓
Assured provider preventing infections from visitors, meeting shielding/social distancing, admitting safely, using PPE effectively, accessing testing, promoting safety via premises hygiene, managing outbreaks, up-to-date IPC policy; staff good understanding of measures.
Staff Culture
8/10
✓
it was evident through residents and staff feedback that the home represented a culture of inclusion, appreciation and positivity. Staff and residents approached the pandemic as one community whilst encouraging and supporting each other.
Staffing Levels
6/10
✓
staff across all roles sustained rota cover
Training & Dev
/10
✕
Targeted IPC inspection; only infection control training mentioned, no details on general training programmes, qualifications or supervision.
Management
8/10
✓
The home manager was an Infection Prevention and Control 'Train the Trainer' and had specialist nursing and management expertise; executive team went the extra mile delivering PPE; staff feedback showed culture of inclusion and positivity.
Programmes
/10
✕
Targeted IPC inspection; no information on activities, engagement programmes or creative approaches.
Points to consider
Shifts were covered across all roles during the pandemic, but no details on agency use, vacancies or long-term staff retention.
staff across all roles sustained rota cover and the executive team delivered PPE when the homes suppliers ran out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews