Last updated: 9 February 2026
"Staff feel supported by present managers and a listening culture, although long shifts tire them and training is only standard."
Care staff had a good understanding about the potential signs of abuse and what they must do about this. The registered and deputy manager ensured people had appropriate risk assessments in place.
Staff felt supported and listened to. Staff told us they were confident with raising issues and when they did, they were listened to and changes were made.
We observed there was sufficient staff. We also saw staff spending time and chatting with people. People's relatives told us there was enough staff.
Per 2020 comprehensive inspection: Staff spoke positively about their inductions to their work and their training. Staff had up to date training. Staff had received regular supervisions.
Staff said they were supported to do their jobs, with regular supervisions, meetings and daily hand overs which were helpful. Managers were present in the home and did not spend all their time in the office.
The registered manager, deputy manager and activity coordinators made efforts to promote people's interests... Regular internal events were now the norm, including outings in small groups... Creative one to one time was also given to people living with advanced dementia.
Enough staff to get by but some work very long shifts that could tire them out.
Per 2020 comprehensive inspection: We had some concerns raised by relatives about the length of the shifts staff worked. They felt some shifts were far too long which could affect staff practice.
Only standard training and supervisions with no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff spoke positively about their inductions to their work and their training. Staff had up to date training.
Activities coordinator runs regular outings and one-to-one time but no specialist programmes or innovative approaches.
activity coordinators made efforts to promote people's interests... Regular internal events were now the norm, including outings in small groups to the local open spaces. Creative one to one time was also given to people living with advanced dementia.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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