Working at Ashton Grange Residential Home
St Lukes Road, Sunderland, SR4 6QU
Operated by HC-One Limited
40 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive management, stable staffing and a happy culture, but basic training and standard activities hold it back."
Safety & Risk
7/10
✓
2022 IPC inspection: 'We were assured that this service met good infection prevention and control guidelines.' Per 2018: 'Appropriate arrangements for safe administration and storage of medicines, accidents recorded, safeguarding training'.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff said 'It's a lovely home', 'happy place to work', survey 'I feel supported by my manager... Management always have time to listen and are approachable'.
Staffing Levels
8/10
✓
Per 2018 comprehensive inspection: 'There were sufficient numbers of staff on duty... registered manager: I would never have agency staff in. I will come in myself and staff come in on days off'.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'Staff mandatory training was up to date. New staff completed an induction and were enrolled on the Care Certificate. Staff received regular supervisions'.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff felt supported by the registered manager, 'She has an open door policy', staff survey 'Management always have time to listen and are approachable'.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities coordinator, 'individual activity plans', entertainers, arts and crafts, outings to seaside, parks, theatre, holidays to Berwick.
Points to consider
Only standard mandatory training and basic inductions, no specialist courses or funded qualifications for career growth.
Per 2018 comprehensive inspection: Staff mandatory training was up to date. New staff completed an induction and were enrolled on the Care Certificate.
Varied activities and outings with a coordinator, but no distinctive specialist programmes to enrich the working day.
Per 2018 comprehensive inspection: Notice boards advertised activities... visiting entertainers, exercise sessions, arts and crafts, excursions included trips to the seaside, local parks and the theatre.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews