Working at Ashton Grange Nursing & Residential Home
3 Richmond Road, Horsham, RH12 2EG
Operated by Ashtonleigh Homes Ltd
31 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel supported in a positive culture with stable staffing, although management oversight and some medicines records need further improvement."
Safety & Risk
7/10
✓
We observed medicines being given safely to people by trained and knowledgeable staff... Staff were aware of the signs of abuse and how to report safeguarding concerns.
Staff Culture
8/10
✓
One staff member said, 'It's really lovely here, the people are so special and the staff team supportive.' Staff felt supported and told us they received support or guidance.
Staffing Levels
7/10
✓
Rota's confirmed staffing levels were stable, and the skill mix appropriate. For example, there was always a registered nurse on duty with senior care staff and care staff.
Training & Dev
7/10
✓
New staff completed an induction aligned with the Care Certificate. Staff received regular supervisions with their line manager.
Management
6/10
✓
The registered manager was working to ensure there was sufficient oversight and effective governance at the service. However, time was still needed for a cycle of all audits to be completed.
Programmes
7/10
✓
The activity programme was varied and included skittles, exercise classes, art and crafts, pet therapy and one to ones... A new activity was an interactive 'magic table'.
Points to consider
Management has made improvements but still needs time to fully embed governance and complete full audit cycles.
However, time was still needed for a cycle of all audits to be completed. Action plans generated from audits still needed to be completed.
Some medication records like refused doses or as required effectiveness were not always fully completed.
Improvements were needed to some areas of medicine management. For example, records for medicines refused had not always been completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews