Last updated: 10 February 2026
"Approachable managers and a family-like culture, but training needs review against best practice and staff retention details are lacking."
People were protected from the risks of abuse and said they felt safe... Medicines were handled correctly and safely.
Comments from staff included, 'Ashton is a lovely place. Nice to see happy and content residents… We are like a family' and 'An amazing group of service users, makes me want to come to work to support them.'
Staff said there were enough staff for them to do their job safely and efficiently.
All training the provider considered to be mandatory was up to date. We recommend the provider review the training provided in line with current best practice guidance.
Staff said their managers were accessible and approachable and dealt effectively with any concerns they raised.
Each person had their own individual daytime plan, selected from different activities in which they were interested. One person worked at a local coffee shop.
Staff get mandatory training and regular supervision, but it needs review against latest best practice and no specialist courses mentioned.
We recommend the provider review their training provision against the latest best practice guidance.
Staffing levels are enough to work safely, but no details on staff retention, agency use or long team stability.
Staff said there were enough staff for them to do their job safely and efficiently.
Activities follow residents' interests like community visits, jobs and holidays, but no dedicated coordinator or specialist programmes.
People were able to enjoy a number of activities, based on their likes and preferences. Staff continually looked for ways to improve... by exploring new activities and employment.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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