Working at Ashring House
Lewes Road, Lewes, BN8 5ES
Operated by Ashring House Limited
6 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Good training, supportive staffing and positive culture, but a lack of activities and gaps in safety checks hold it back."
Safety & Risk
4/10
!
Effective systems were not always in place to assess, monitor and mitigate risks to people... We identified some people’s needs were at risk of not being met in respect of management of continence and catheter care, choking, epilepsy and dementia.
Staff Culture
6/10
✓
During the assessment, there was a positive culture of safety, based on openness and transparency. Staff told us they were confident to raise concerns and be listened to.
Staffing Levels
5/10
!
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care that met people’s individual needs.
Training & Dev
6/10
✓
Staff were fully trained in all key areas for example, medicines, epilepsy management and moving and handling. New staff went through a thorough induction process and were supported with regular supervision meetings and spot and competency checks.
Management
5/10
!
Staff felt the management team were open and approachable, and there were now regular opportunities for staff and management to discuss incidents or areas for improvement within the service to ensure lessons were learnt.
Programmes
3/10
✕
There was a lack of activities that promoted people to be involved in things they enjoyed, for example, games, singing and one to one conversations. A lack of personalised activities.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care with few group events or outings.
There was a lack of activities that promoted people to be involved in things they enjoyed, for example, games, singing and one to one conversations.
Some gaps in risk assessments and daily records for choking, continence, epilepsy and medicines mean more pressure to spot issues yourself.
We identified some people’s needs were at risk of not being met in respect of management of continence and catheter care, choking, epilepsy and dementia. Also, the risk of entrapment in bedrails had not been considered.
No permanent manager in post yet after recent changes and whistleblowing concerns, with interim senior team overseeing.
A manager had been recently recruited and would be in post in December 2025. In the meantime, the senior management team were supporting the service and implementing changes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews