Working at Ashridge Court Care Centre

All staff had attended safeguarding training and demonstrated clear understanding. People received their medicines safely. Accidents and incidents were recorded with lessons learnt and risk assessments updated.

There was a calm and happy workplace culture and staff we spoke with provided positive feedback about the management style. Staff told us that they felt well supported... 'I feel supported by the team and I really love my work,' and 'it's my family.'

There were enough suitably trained staff to meet people's needs at the time of the visit. Agency staff were still used when necessary to ensure staffing levels remained consistent.

Per 2018 comprehensive inspection: Staff had received essential training and there were opportunities for additional training specific to the needs of the service including diabetes, dementia and Parkinson's. Staff had formal personal development plans with supervisions and appraisals.

Per 2018 comprehensive inspection: Dedicated activities team provided a full programme seven days a week including quizzes, pet therapy, outings, flower arranging, wish tree, one-to-one sessions and intergenerational Moo Music.