Working at Ashmore Nursing Home

Not enough staff on shifts so you are always rushed and residents wait a long time like 45 minutes to use the toilet.

People and most relatives told us that their family member was impacted by shortfalls in staff... “It’s very short staffed. Waits for support are very long... it will be 45 minutes before carers come.”

No activities programme or coordinator so your day is just routine tasks like helping with showers and meds with no time for chats or fun.

There was a lack of meaningful activities... staff did not have the time to engage with them... no activity staff as they had been transferred over to work on care delivery.

Staffing shortfalls make safety risky like slow call bell responses and gaps in medication guidance so you have to watch extra carefully.

Call bells sounded and often went to an emergency alarm before a member of staff was able to respond... lack of detailed written guidance for staff to refer to ensure they were given consistently.