Working at Ashminster House
Clive Dennis Court, Ashford, TN24 0LX
Operated by Barchester Healthcare Homes Limited
60 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive leadership and culture with strong safety practices, but staffing lacks great retention and training is standard."
Safety & Risk
8/10
✓
Safeguarding incidents and accidents/concerns were investigated thoroughly; people were supported to take their medicines as prescribed, records reviewed were complete and up to date.
Staff Culture
7/10
✓
Staff told us there was a very supportive culture within the service. They told us, '[Registered manager] is really good. If we are busy and we tell them, they will come and help.'
Staffing Levels
6/10
✓
There were enough staff to keep people safe and meet their individual needs. The registered manager used a recognised dependency tool to determine the staffing levels required.
Training & Dev
6/10
✓
Following the inspection, we reviewed the registered manager's record of staff training. It evidenced all staff were trained and completed regular refresher training as needed.
Management
7/10
✓
The registered manager had an 'open door policy' in place enabling staff to go straight to them if they were concerned; staff told us '[Registered manager] is really good. If we are busy and we tell them, they will come and help.' and '[registered manager] is very approachable.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Two activities coordinators were employed to organise and plan activities to suit people's interests and needs; regular weekly coffee morning and musical entertainers.
Points to consider
Staff numbers match care needs using a tool, but no details on great retention or minimal agency use.
There were enough staff to keep people safe and meet their individual needs. The registered manager used a recognised dependency tool to determine the staffing levels required.
Only standard training and refreshers for all staff, no specialist courses or funded qualifications.
Following the inspection, we reviewed the registered manager's record of staff training. It evidenced all staff were trained and completed regular refresher training as needed.
Regular activities with two coordinators and variety like coffee mornings, but no specialist programmes or innovative approaches.
Per 2018 comprehensive inspection: Two activities coordinators were employed to organise and plan activities; regular weekly coffee morning, musical entertainer who brought bongos.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews