Working at Ashlynn Grange

No permanent manager in post yet, even though a new one started 3 months ago and applied to register.

At the time of our inspection there was not a registered manager in post. However, a new manager had been in post for 3 months and had submitted an application to register with the CQC.

Problems spotting and acting on abuse risks like unexplained bruising, plus delays fixing medication errors.

incidents where potential abuse had occurred, for example, unexplained bruising, were not always reviewed, recognised, and reported correctly... a delay of approximately 7 days occurred between the administration error and appropriate action being taken.

No regular activities or social programme, so the job is mostly routine personal care with one activities person before a new team was hired late in the inspection.

During our 3 inspection visits we found activities were limited across all 3 communities and regular activities were not advertised nor on display... a new activities team had been appointed at the service during the inspection time frame.