Working at Ashlodge

People were safe at Ashlodge and protected from avoidable harm, abuse, neglect and discrimination. There was a positive safety culture in the home

Staff felt well supported and happy in their roles, they spoke positively about supervision being constructive

Staff told us that there were enough staff on both day and night to look after people safely in a way that was personalised to them. Staff confirmed that staffing levels allowed them to safely support people with their independence without a need to be rushed. Agency staff were used occasionally

Regular training had been completed and staff told us this was relevant to their role and helped them fulfil it effectively. Some staff members were undertaking additional training under NVQ level 3