Last updated: 10 February 2026
"Staff feel supported by approachable management with stable staffing and an open culture, but basic activities and standard training lack variety."
People received safe support with their medicines by trained and competent staff members... staff managed medicines consistently and safely.
There was an open culture... Staff felt supported by the registered manager... Ashley Lodge held staff meetings and worked openly with the other homes.
People were supported by a consistent staff group, most of whom had worked at the service for many years... provider deployed staff from their sister homes to cover any short-term, sickness absences.
People were assisted by a well-trained staff team... New staff members completed a structured introduction... induction training and shadowing experienced staff.
Staff felt supported by the registered manager and felt able to raise suggestions... 'We can always speak to the registered manager, she is very approachable.'
People had access to a range of group activities such as music and exercise classes along with entertainment and external trips... home had a 'house cat'.
Only basic group activities like music, exercise, trips and pets, no activities coordinator or special programmes to make the job more varied.
People had access to a range of group activities such as music and exercise classes along with entertainment and external trips. Some relatives and staff brought their dogs with them, and the home had a 'house cat'.
Standard training with induction, shadowing and supervision, but no specialist courses or funded qualifications for career growth.
New staff members completed a structured introduction to their role. This included completion of induction training and shadowing experienced staff. Staff members told us they received support and supervision sessions.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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