Working at Ashley House Residential Home
155 Barlow Moor Road, Manchester, M20 2YA
Operated by ZMA Manchester Limited
18 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel well supported by approachable managers with a positive culture, although activities are inconsistent as staff juggle them with caring duties and training is only basic."
Safety & Risk
7/10
✓
Staff had completed training in safeguarding and knew what types of incidents needed to be reported. A recent safeguarding concern had been reported to the safeguarding team and investigated appropriately.
Staff Culture
7/10
✓
Staff were positive about working at Ashley House. They said they felt well supported and the registered and deputy managers were approachable.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. Staff also told us they felt there were enough staff on duty.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff told us they felt well supported by the management team and said they had enough training to meet people's needs.
Management
7/10
✓
Staff were positive about working at Ashley House. They said they felt well supported and the registered and deputy managers were approachable. One member of staff said, 'You can talk to them (registered and deputy managers) and will listen to you and take action on what you say.'
Programmes
5/10
!
Per 2019 comprehensive inspection: There was an activity programme in place, which included visits from local school children and a group of befrienders. We received mixed feedback about the activities, with some people and relatives saying the staff did not always have time to organise the activities in addition to their caring responsibilities.
Points to consider
Activities are organised by care staff alongside caring duties, so they do not always happen and the role is mostly routine personal care.
Per 2019 comprehensive inspection: We received mixed feedback about the activities, with some people and relatives saying the staff did not always have time to organise the activities in addition to their caring responsibilities.
Only standard training to do the job, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff told us they felt well supported by the management team and said they had enough training to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews