Last updated: 10 February 2026
"Supportive leadership, happy staff culture and innovative activities, although one staff vacancy affects full stability."
From 2020 targeted inspection: 'No staff or service users have been identified with COVID-19... Infection control lead staff... monitored staff practices... undertook a range of infection control audits.'
Per 2017 comprehensive inspection: '"The manager is like a mother figure. She believes happy staff make a happy work environment." Monthly "kindness awards" were given to staff.'
Per 2017 comprehensive inspection: 'Sufficient staff were deployed... one staff vacancy and a low level of agency usage, which records confirmed.'
Per 2017 comprehensive inspection: 'Staff were provided with an effective induction, training, supervisions and annual appraisal... courses in dementia care, dementia friendly design, end of life care.'
Per 2017 comprehensive inspection: 'The registered manager had an "open door" policy... Staff member told us "The manager is brilliant." Another staff member said: "The manager is like a mother figure."
Per 2017 comprehensive inspection: 'Staff had introduced "Namaste Care"... massage, music... "sweet shop/café,"... "beach" in the garden... visited a nursery.'
Staffing is good with low agency use but one vacancy means it's not fully stable with long serving teams everywhere.
Per 2017 comprehensive inspection: 'there was one staff vacancy and a low level of agency usage'
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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