Last updated: 10 February 2026
"Staff feel supported in a positive culture with enough staff and strong safety, but no registered manager yet and only standard training."
Systems were in place which safeguarded people from harm and abuse. Staff managed people's medicines well in accordance with national guidelines.
People benefited from a positive culture in the home. Staff demonstrated a strong desire to achieve good outcomes for people. Staff told us they felt supported by the manager and provider.
There were enough staff deployed to meet people's needs. The service had enough staff to support people. An agency member of staff told us...
Per 2019 comprehensive inspection: Staff had been trained to carry out their roles. Training topics included emergency first aid, safeguarding, equality and diversity, fire safety, infection control, MCA and moving and handling.
there wasn't a registered manager in post. However, a manager was in post who was in the process of registering with CQC. Staff told us they felt supported by the manager and provider.
Per 2019 comprehensive inspection: People were supported to access a range of activities. These included activities such as arts and crafts, knit and natter and pet visits. The service had built partnerships with local schools and colleges.
No permanent manager in post yet, the current one is still registering with the regulator.
there wasn't a registered manager in post. However, a manager was in post who was in the process of registering with CQC.
Only standard training like first aid and safeguarding, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Training topics included emergency first aid, safeguarding, equality and diversity, fire safety, infection control, MCA and moving and handling.
Staffing is adequate but nothing special, with some agency workers covering shifts.
An agency member of staff told us, 'I feel like a permanent member of staff.'
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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