Last updated: 9 February 2026
"Approachable management and supportive culture with strong safety measures, although staffing is adequate and activities basic."
Per 2022 targeted inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and making sure infection outbreaks can be effectively prevented or managed.'
Per 2019 comprehensive inspection: 'Staff told us they felt supported by the provider and they were asked for their views and opinions. The registered manager held staff meetings every two months.'
Per 2019 comprehensive inspection: 'People told us there were sufficient staff in place to meet their needs safely. Staff we spoke with and the rotas confirmed this.'
Per 2019 comprehensive inspection: 'Staff told us the training was good... training in areas such as safeguarding, the MCA, and health and safety... All staff were required to complete the Care Certificate.'
Per 2019 comprehensive inspection: 'People, staff and healthcare professionals told us the service was well managed and they found the registered manager approachable.'
Per 2019 comprehensive inspection: 'Staff assisted people to develop weekly activities plans... A person said, "I like shopping, listening to music. I have gone with staff to shops and cafes. I attended music classes."'
Staff numbers are just enough to meet basic needs, nothing special about team stability or easy workloads.
Per 2019 comprehensive inspection: 'People told us there were sufficient staff in place to meet their needs safely.'
Only standard training like safeguarding, mental capacity, and Care Certificate, no specialist courses or qualifications funded.
Per 2019 comprehensive inspection: 'I have had training in areas such as safeguarding, the MCA, and health and safety... All staff were required to complete the Care Certificate training.'
No activities coordinator or special programmes, just basic outings like shopping and music alongside routine care.
Per 2019 comprehensive inspection: 'I like shopping, listening to music. I have gone with staff to shops and cafes. I attended music classes.'
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp