Working at Ashley Gardens Care Centre

Risk assessments had improved since our last inspection and contained a good level of detail to inform staff how to keep people safe. Medicines were managed safely in accordance with guidelines. The provider had robust measures in place to analyse incidents and accidents.

Staff told us they enjoyed their role and found it very rewarding. Comments included, “I'm proud that I do a job where I care for people who don't have capacity to look after themselves, it's very rewarding” and, “I really love my job I'm very comfortable with residents.”

Staff told us the management team were approachable and supportive. The registered manager and management team had an open-door approach and was proactive around the service, encouraging people, relatives and staff to talk to them at any time.

There was a good range of activities on offer and the activity staff knew what people liked to do. They encouraged people to get involved and adapted activities to meet the needs of people who were cared for in bed. Outings were arranged when the weather permitted.