Working at Ashley Gardens
Willoughby Crescent, Eastbourne, BN22 8RA
Operated by Ashley Gardens(Uk) Ltd
47 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Supportive managers, happy stable staff team and strong safety culture, although training and activities lack specialist programmes."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty... Staff administering medicines received medicines training and had their competencies assessed regularly... People had up to date care plans and associated risk assessments.
Staff Culture
8/10
✓
Staff told us they loved working at Ashley Gardens and enjoyed their role... We do a lot of team building... a happy atmosphere within the staff team is always a feature of my visits.
Staffing Levels
7/10
✓
The registered manager used a dependency tool to determine safe levels of staffing... Staff told us they felt there were enough staff to enable them to meet people’s needs. A number of staff had worked at the home for many years.
Training & Dev
6/10
✓
A programme of training and competencies were completed to ensure staff were following best practice. Staff had completed dementia awareness and communication training to support them to meet people’s needs.
Management
8/10
✓
Staff spoke highly of the registered manager and told us they felt supported and encouraged to develop their skills. The registered manager was approachable, supportive and helpful.
Programmes
6/10
✓
A varied and stimulating variety of activities took place... Activities included games, singing, music and puzzles. We saw certificates in people’s rooms for singing in the Ashley Gardens Choir and every Christmas staff performed a pantomime.
Points to consider
Only standard training like the Care Certificate and dementia awareness, no specialist courses or funded qualifications.
Staff received training and ongoing support to ensure they had the skills and knowledge to provide safe, effective care. This included the Care Certificate.
Activities are regular and varied like choir and games with an activity staff member, but no specialist programmes or innovative approaches.
People had access to a variety of activities. Including group and one to one activities. Activities included games, singing, music and puzzles... Ashley Gardens Choir... pantomime... cinema room.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews