Working at Ashley Drive
4 Ashley Drive, High Wycombe, HP10 8BQ
Operated by Hightown Housing Association Limited
6 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Enough staff including managers helping out and good safety training, but very low morale and absent management hold it back."
Safety & Risk
7/10
✓
Staff had received training on how to recognise signs of abuse and had confidence to raise any concerns to the management team, the local authority and us.
Staff Culture
4/10
!
Staff told us staff morale was 'Low', 'Very low', 'Very low, staff with high experience are leaving' and 'Very very low.'
Staffing Levels
6/10
✓
People were supported by enough staff to ensure their needs were met. The registered manager and deputy manager had days when they were rostered as additional staff to the required staffing numbers.
Training & Dev
6/10
✓
Staff had received training the provider deemed mandatory. Where a need was identified for specific training this was arranged to ensure staff had the skills to support people.
Management
4/10
!
Feedback from relatives and staff about the management team was not always positive. Some staff described morale as 'Low' and 'Very low'. The registered manager was not present at the service full time, as they managed another service as well.
Programmes
5/10
!
The home had a well maintained and fully equipped sensory room. Staff were able to support people to visit local areas of interests. Other people attended day opportunities.
Points to consider
Staff say morale is very low and managers are not around enough since the manager splits time with another home.
staff morale was 'Low', 'Very low'... the management were 'Non-existent.' The registered manager was not present at the service full time, as they managed another service as well.
Staff report very low morale and some experienced staff are leaving.
staff morale was 'Low', 'Very low', Very low, staff with high experience are leaving' and 'Very very low.'
Only basic activities like outings, day centres, and a sensory room with no dedicated coordinator or special programmes.
one person had been supported to go to the local garden centre. Other people attended day opportunities. The home had a well maintained and fully equipped sensory room.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews