Last updated: 9 February 2026
"Supportive visible management and proud team culture stand out, but basic weekday activities and adequate staffing hold it back."
Medicines were managed safely... robust procedures... Staff had received training in safeguarding... Risk assessments were updated monthly... Accidents and incidents were recorded and analysed by the registered manager to identify trends.
Staff were proud to work at Ashley Court and had confidence in their colleagues... 'This is one of the best care services that I have worked for. They care about their residents', 'We work well as a very good team.'
There was enough staff on duty. People, their relatives and professionals told us staff were available when they needed them. The registered manager kept staffing numbers under constant review.
Staff had the necessary skills and training to support people. Staff who were responsible for the administration of medicines had their competency assessed regularly and records were in place.
The registered manager walked the building each day and staff told us they were visible in the home. Staff comments: 'The manager is very nice and listens to us', 'The registered manager and the deputy manager are so supportive.'
People had access to a range of activities. These were both group and individual... Activity staff worked from Monday to Friday... basic weekly activity plan in place, but... additional events such as special occasions and birthdays.
Staffing levels are sufficient to meet needs but nothing extra like stable teams or easy workloads mentioned.
There was enough staff on duty. People, their relatives and professionals told us staff were available when they needed them.
Just standard training and skills checks with no specialist courses or funded qualifications mentioned.
Staff had the necessary skills and training to support people.
Activities programme is basic with staff only on weekdays so evenings and weekends mostly routine personal care.
Activity staff worked from Monday to Friday and the registered manager told us they were recruiting activity staff to include weekends.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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