Last updated: 10 February 2026
"A positive inclusive culture where people and relatives feel well supported, but audits missed issues with staff recruitment and medicines management."
Good practice was not always followed when storing medicines. The procedures and record keeping for administering external medicines such as topical creams were unclear.
There was a positive inclusive culture in the home. People and their relatives spoke highly of the staff and management team and felt included and well supported.
We found missing information in both files, such as, gaps in education and work history and conflicting information, that had not been scrutinised during the recruitment and selection process.
Staff undertook appropriate training on safeguarding that included the reporting procedures. Staff received appropriate training to support people with their medicines and their competency to administer medicines was regularly assessed.
The registered manager and the nominated individual completed routine audits on all aspects of the service. However, the areas identified during the inspection, around staff recruitment and medicines management had not yet been identified in the audits.
New staff files were missing checks on past jobs and education history.
missing information in the two recruitment files viewed, such as, gaps in education and work history that had not been explored during the recruitment and selection process.
Managers regular checks missed problems with staff hiring and medicine handling.
the areas identified during the inspection, around staff recruitment and medicines management had not yet been identified in the audits.
Medicine storage had staff drinks in the fridge and cream records were unclear.
a drink belonging to a staff member was found in the dedicated medicine's fridge. The records for administering external medicines, such as topical creams on the electronic system were unclear.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Requires improvement
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