Working at Ashley Court Care Home

Good practice was not always followed when storing medicines. The procedures and record keeping for administering external medicines such as topical creams were unclear.

We found missing information in both files, such as, gaps in education and work history and conflicting information, that had not been scrutinised during the recruitment and selection process.

Staff undertook appropriate training on safeguarding that included the reporting procedures. Staff received appropriate training to support people with their medicines and their competency to administer medicines was regularly assessed.

The registered manager and the nominated individual completed routine audits on all aspects of the service. However, the areas identified during the inspection, around staff recruitment and medicines management had not yet been identified in the audits.